F.A.Q

What is Remote Online Support? Remote Online Support allows our technician to see and interact with your computer over an internet connection as if they were in front your computer. You will also be in constant communication with our support technician over the phone. You ofcourse will be able to monitor and see everything that is done on your computer (or watch and learn how the experts do it!).

Is it safe & secure? Yes, the program we ask you to run only allows Remote Access with your permission and it is over an encrypted internet connection between our technicians' computer and your PC.

How does it work? All you have to do is click on the link and download the program and assign a PIN which is only known to you. You then give that PIN or password to the computer technician supporting you. The technician then remotely logons to your computer (via the internet connection) and takes control of your computer and fixes the problem.

Call2Solve

Tech Resolve Premium Phone Tech Support is always ready to provide resolutions, 24x7x365. Speak Live to our Solution Engineers and get fast, precise resolution for your PC and other technical problems.

FreeChat

Tech Resolve provides Live Chat absolutely FREE. Chat is available to all our customers (registered & non-registered) 24x7x365. Chat online with a Solution Engineer to answer your queries in real time. Experience our Live Chat to get answers to most of your Technical questions.

Free E-mail

Tech Resolve provides a Free E-mail option to all our customers to seek reply to your queries. In our efforts to create efficiency, we provide our customers the option to email us with any of their questions/technical support concerns and we will promptly revert with answers.

Connect2Solve

Tech Resolve Remote Support Desk feature enables us to remotely view your computer screen and provide resolution to most of the problems faced by you on your PC, network and PC connected devices. This is done through high capacity, secure and dedicated Optic Fiber enabled phone and internet control tools. Once you CONNECT2SOLVE, you just observe how we run diagnostics, repair & resolve PC problems.